Terms and Conditions
Welcome to the Second Nature website (the “Site”) and services (collectively, the “Services”), operated by Second Nature, a DBA of RC Consulting, a Wyoming Corporation, also registered as a foreign entity in California. By accessing or using our Site and Services, you agree to comply with these Terms of Service (“Terms”). If you do not agree, please refrain from using the Site and Services.
Your use is also subject to our Privacy Policy and any other policies we publish (collectively, the “Policies”). We may modify these Terms at any time, with changes effective immediately upon posting. Continued use signifies acceptance of revised Terms.
Governing Terms of Service for Digital Marketing Services
- Description of Digital Products & Assets
Second Nature provides digital marketing services, including custom website design, content creation, SEO, social media campaigns, and email marketing. All products are owned by Second Nature unless rights are transferred by written agreement. Unauthorized use or distribution is prohibited. - Description of Marketing Services
We offer strategic marketing planning, SEO, social media management, email marketing, data analysis, and professional media production. - Terms of Payment
Payment is required as specified in the Agreement, billed in advance and non-refundable. We accept major credit cards and automatic ACH payments with prior authorization. Updated payment is necessary within 14 days of acquisition by another entity. - Refund Policy
No refunds for delivered services or ongoing campaigns. Refunds are available if services can’t be delivered due to our fault, or if requested within 7 days of payment and before service starts. - Delivery Policy
Services are delivered within agreed timeframes. Delays caused by client actions are not our responsibility. - Return Policy
Digital goods are non-returnable. Returns for physical goods are accepted if defective or not as described and requested within 7 days. - Cancellation Policy
Subscription services require a 30-day notice before the next billing cycle to cancel. Cancellations for one-time services are accepted before service starts. - Late Fee
Accounts overdue by 14 days may face service pauses. Payments overdue by one month incur a $100 monthly fee until resolved. - Amendments
We may update these Terms at any time. Clients will be notified of significant changes, and all service agreements are subject to updated Terms.
Use of Site and Services
- Acceptance of Terms: Use signifies acceptance of Terms and Policies.
- Eligibility: Users must be of legal age or have consent from a parent/guardian.
- Account Security: Keep login credentials secure; report unauthorized use immediately.
- Permitted Use: Access is for personal or authorized use only. Unauthorized actions are prohibited.
- Third-Party Links: We are not responsible for content on linked external sites.
Intellectual Property
- Ownership of Content: Services and content are owned by Second Nature and its licensors.
- License Grant: You may use Company Content for personal or internal business use. Modification or distribution without consent is prohibited.
- Client-Owned Content: You retain rights to your content but grant us a license for service provision.
Legal
- Warranty Disclaimer: Services are provided “as is” without warranties.
- Limitation of Liability: Our liability is limited to amounts paid in the last six months.
- Indemnification: You agree to indemnify us against claims from your use.
- Electronic Communications: You consent to receive electronic communications from us.
- Governing Law: These Terms are governed by the laws of California.
Dispute Resolution
- Arbitration Agreement: Disputes will be resolved by arbitration in Temecula, CA.
- Waiver of Class Actions: Disputes are resolved individually.
- Exceptions: Certain breaches may be resolved in court.
Miscellaneous
- Assignment: We may assign our rights and obligations.
- Severability: If a provision is unenforceable, the rest remain effective.
- Entire Agreement: These Terms and Policies are the complete agreement.
For questions or clarifications, please contact us at info@marketingnature.com.